Support Team Online

Need Help?

Choose how you'd like to reach us. We're here to help with your journal, accounts, sync issues, or anything else.

Discord Support

Fastest Response

Join our server, open a ticket, and get live help from the team and community.

Email Support

Within 24 Hours

Send us an email for detailed questions, account issues, or feature requests.

🎫
How to Create a Discord Ticket
1
Join Our Discord
Click the Discord card above or visit thetechnicalroom.ca/discord
2
Find the Ticket Panel
Look for #create-ticket in the channel list
3
Open a Ticket
Click the button — a private channel opens between you and the team instantly
4
Describe Your Issue
Include screenshots if possible. We typically respond within minutes during market hours