Support Team Online
Need Help?
Choose how you'd like to reach us. We're here to help with your journal, accounts, sync issues, or anything else.
Discord Support
Fastest ResponseJoin our server, open a ticket, and get live help from the team and community.
Email Support
Within 24 HoursSend us an email for detailed questions, account issues, or feature requests.
🎫
How to Create a Discord Ticket1
Join Our Discord
Click the Discord card above or visit
thetechnicalroom.ca/discord2
Find the Ticket Panel
Look for
#create-ticket in the channel list3
Open a Ticket
Click the button — a private channel opens between you and the team instantly
4
Describe Your Issue
Include screenshots if possible. We typically respond within minutes during market hours